1. About Scroma

Scroma provides subscription access to e‑commerce software and related services (“Services”). By creating an account or using the Services you agree to these Terms.

2. Services

• Storefront, product, inventory and order management tools
• Customer communications and basic analytics
• Integrations with third‑party apps and payment processors

3. Subscriptions & Billing

Subscriptions renew monthly until cancelled. You authorize recurring charges to your selected payment method. You can cancel any time from your account or by emailing info@scroma.com; cancellation takes effect at the end of the current billing period.

4. Payment Processing

All credit card, debit card, and bank transfer payments are processed exclusively through Scroma LLC, a registered company in the State of Florida, USA (Entity ID: L22000352368), via our payment partners Stripe and Relay Financial. These transactions are subject to the respective terms and compliance requirements of these payment providers.

All cryptocurrency payments are processed exclusively through Scroma.com, registered with the Chamber of Commerce Curaçao under number 155845, via our crypto payment partner CoinPayments. Cryptocurrency payments are governed by the laws and regulations of Curaçao and are not processed, handled, or settled by Scroma LLC, Stripe, or Relay Financial.

5. Refunds

We don’t generally offer refunds once access has been used. If you believe you were charged in error, contact info@scroma.com within 14 days and we’ll review your request in good faith and as required by applicable law.

6. Acceptable Use

• Comply with all applicable laws and third‑party terms
• No illegal, deceptive, infringing, or harmful content or activity
• Protect your credentials and account

7. Availability & Changes

Services are provided “as is” and may change over time. We may update these Terms; material updates will be notified at least 30 days in advance. Continued use constitutes acceptance.

8. Limitation of Liability

To the maximum extent permitted by law, Scroma is not liable for indirect or consequential damages. Our total liability for any claim will not exceed the fees paid by you to Scroma in the 12 months preceding the event giving rise to the claim.

9. Governing Law

These Terms are governed by the laws of the State of Florida, USA. Courts in Florida shall have jurisdiction, except where consumer law requires otherwise.

10. Contact

Email: info@scroma.com

1. Information We Collect

• Account: name, email, company, phone (optional)
• Billing: payment method details via our payment processors; we do not store full card data
• Usage: logins, feature usage, device/IP, cookies
• Store Data: products, orders, and customer data you upload

2. How We Use Data

• Provide, secure, and improve the Services
• Process subscriptions and prevent fraud
• Support and communicate about your account
• Comply with legal obligations

We do not sell personal data.

3. Sharing

• Fiat payments (card/bank): Shared only with Stripe and/or Relay Financial, operating under Scroma LLC (Florida, USA).
• Cryptocurrency payments: Shared only with CoinPayments, operating under Scroma.com, registered with the Chamber of Commerce Curaçao (nr. 155845).
• Legal compliance or to protect rights and safety
• Business transfers (e.g., merger or acquisition)

4. Security

We use industry‑standard safeguards for data in transit and at rest, access control, and monitoring. No method is 100% secure; we will notify you of material incidents as required by law.

5. Cookies

We use essential and performance cookies for sessions and analytics. You can manage cookies in your browser settings.

6. Retention

• Account data: while active and up to 3 years after closure
• Billing records: 7 years (tax/compliance)
• Security logs: up to 1 year

7. Your Rights

Depending on your location, you may request access, correction, deletion, or portability of your personal data, or object to/limit processing. Contact info@scroma.com.

8. International Transfers

Data may be processed in the United States and other countries with appropriate safeguards in place.

9. Children

The Services are not intended for individuals under 18.

10. Updates

We may update this policy. The “Last Updated” date will change; material updates will be communicated.

Last Updated: August 2025